Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in Indianapolis! We're seeking energetic professionals to deliver exceptional guest experiences in a fast-paced environment. This immediate hire opportunity offers competitive pay, flexible shift schedules, and career growth potential. If you thrive in customer-facing roles and value teamwork, apply today!
Responsibilities
- Handle guest check-in/check-out procedures with accuracy and efficiency
- Manage reservations and room assignments using property management systems
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Perform concierge services including local recommendations
- Uphold brand standards for cleanliness and professionalism
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends/holidays
- Proficiency with basic computer applications
- Attention to detail and multitasking abilities
- Valid driver's license (for occasional errands)