Job Description
Join our dynamic team at Grand Horizon Hospitality as a Front Desk Agent and kickstart your career in the hospitality industry! We're seeking enthusiastic individuals with a passion for customer service to deliver exceptional guest experiences. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement within our growing portfolio of luxury properties.
Why Join Us?
• Industry-leading compensation package
• Paid training and professional development
• Health benefits and employee discounts
• Positive, supportive work environment
• Immediate start date available!
Responsibilities
- Deliver warm, professional guest check-in/check-out experiences
- Manage reservations using property management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest stays
- Maintain clean, organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and team player mentality
- Reliable transportation to work site
- No prior experience required – training provided!