Job Description
Join our award-winning luxury hotel team as a Front Desk Agent and deliver exceptional guest experiences in the heart of Denver! We're seeking charismatic professionals to serve as the first point of contact for our international clientele. Enjoy competitive pay, comprehensive benefits, and immediate start in a dynamic hospitality environment.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and optimize room inventory
- Handle guest inquiries with exceptional service standards
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns promptly and professionally
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid Colorado driver's license (if required for errands)
- High school diploma or equivalent