Job Description
Join our award-winning team at Seaside Luxury Hotel as a Front Desk Agent and become the heart of our guest experience! We're seeking energetic professionals to provide exceptional service in our stunning beachfront property. Immediate opening with competitive benefits including health insurance, paid time off, and employee discounts. Perfect opportunity for hospitality enthusiasts looking to grow their career in a dynamic environment.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Promote hotel services and amenities to enhance guest stays
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel software (Opera, Fidelio, etc.)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic mathematical and cash-handling abilities
- Flexible schedule including weekends and holidays
- High school diploma or equivalent required