Job Description
Join our award-winning hospitality team as a Front Desk Agent in San Jose, IL! We're seeking energetic, customer-focused individuals to deliver exceptional guest experiences. No prior experience required – full training provided. Perfect for career changers, recent graduates, or anyone looking to enter the hospitality industry. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Apply today and start your exciting journey in hospitality!
Responsibilities
- Manage guest check-ins/checkouts with speed and accuracy
- Answer phones and handle reservation inquiries
- Process payments and manage billing discrepancies
- Coordinate with housekeeping and maintenance teams
- Maintain a clean, organized reception area
- Resolve guest concerns professionally and efficiently
- Utilize property management software (training provided)
- Uphold brand standards and service excellence
Qualifications
- No experience required – open to all backgrounds
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Reliable transportation to work location
- Flexible availability including weekends/holidays
- Must pass background check