Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences at our premier beachfront property in Virginia Beach. This immediate hire opportunity offers competitive pay, flexible scheduling, and career growth in the hospitality industry. If you're passionate about service excellence and thrive in fast-paced environments, apply today to become part of our dynamic hotel family!
Responsibilities
- Manage check-in/check-out procedures efficiently using PMS systems
- Handle guest inquiries with professionalism and local expertise
- Process reservations and room assignments accurately
- Resolve guest concerns promptly to ensure satisfaction
- Coordinate housekeeping and maintenance requests
- Uphold brand standards through consistent service delivery
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- Previous hotel front desk experience preferred
- Strong communication and interpersonal skills
- Proficiency in reservation management software
- Ability to multitask in high-pressure situations
- Basic cash handling and reconciliation skills
- Flexible availability including nights/weekends
- High school diploma or equivalent required