Job Description
Immediate Hire Opportunity! Join our award-winning downtown Fort Worth hotel as a Front Desk Agent. Be the first impression for international travelers and business guests seeking exceptional service. We offer competitive pay, flexible scheduling, and career advancement in the heart of the Fort Worth Stockyards Historic District. No experience required – we provide comprehensive training!
Responsibilities
- Check-in/check-out guests efficiently using Opera property management system
- Manage reservations, room assignments, and guest requests
- Process payments and handle cash/credit transactions accurately
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent
- Customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency with basic computer systems
- Positive attitude and team player mentality
- Must pass background check and drug screen