Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent in sunny Long Beach, CA! We're seeking energetic professionals to deliver exceptional guest experiences in a fast-paced, shift-based environment. This immediate hire opportunity offers competitive pay, flexible scheduling, and career growth potential. If you thrive in hospitality, love working with people, and want to start your career right away, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests with professionalism and urgency
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Resolve guest complaints promptly and effectively
- Maintain a clean, organized lobby area
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in hotel management software (e.g., Opera, Delphi)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities
- High school diploma or equivalent required
- Valid California driver's license (if required for errands)