Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in the heart of Tampa! We're seeking energetic, customer-focused individuals to create unforgettable guest experiences. No prior experience required – we provide comprehensive training to kickstart your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment.
Responsibilities
- Deliver exceptional guest service with a warm and professional demeanor
- Manage check-in/check-out processes efficiently using hotel systems
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficient in basic computer applications
- Ability to multitask in a fast-paced setting
- Positive attitude and willingness to learn
- Flexibility to work weekends/holidays