Job Description
Join our award-winning team at Sunset Plaza Hotel, El Paso's premier luxury destination! We're seeking passionate hospitality professionals for immediate front desk positions. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Sun City. Perfect for career changers or experienced hospitality professionals ready to make an impact. Apply today and start your journey with us!
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Utilize property management systems efficiently
- Assist with valet services and guest transportation arrangements
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts, including weekends and holidays
- Proficiency with hotel management software (e.g., Opera, Cloudbeds)
- Valid Texas driver's license (for valet duties)
- Basic math and cash handling abilities
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods