Job Description
Join our award-winning Louisville hotel team as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences in a fast-paced environment. Perfect for career-driven individuals seeking immediate opportunities in hospitality. Enjoy competitive pay, flexible scheduling, and growth potential within our expanding portfolio. Apply today to start your journey with us!
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations, billing inquiries, and payment processing
- Coordinate with housekeeping and maintenance teams
- Address guest concerns promptly and professionally
- Maintain accurate guest records and confidential information
- Assist with luggage and provide local area recommendations
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Basic computer proficiency with reservation systems
- Flexible availability including nights/weekends
- Positive attitude with exceptional interpersonal abilities