Job Description
Join our award-winning downtown Austin hotel and become the face of luxury hospitality! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences in our vibrant city. Enjoy competitive pay, comprehensive benefits, and immediate start opportunities in one of America's most dynamic destinations. Perfect for career-driven professionals ready to shine in a fast-paced environment.
Responsibilities
- Seamlessly check-in/check-out guests using hotel management systems
- Resolve guest inquiries with proactive problem-solving skills
- Process reservations, payments, and room assignments accurately
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for premium services
- Maintain meticulous records and security protocols
Qualifications
- Minimum 1 year hotel front desk experience required
- Expertise in Opera or Fidelio PMS systems
- Exceptional communication and conflict resolution abilities
- Flexible availability including weekends/holidays
- Valid Texas driver's license preferred
- Bilingual (English/Spanish) a strong plus