Job Description
We are seeking a friendly and organized Front Desk Agent to join our team in Houston, Georgia. This is an immediate hire opportunity perfect for individuals looking to start a rewarding career in the hospitality industry. We provide on-the-job training, so no prior experience is necessary—just a great attitude and a willingness to learn.
As the face of our establishment, you will play a crucial role in ensuring our guests have a memorable and comfortable stay. We pride ourselves on our premium service standards and are looking for someone who is detail-oriented and eager to excel.
Why Join Us?
- Immediate Start: Join our team without waiting.
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Training Provided: No experience? No problem. We teach you everything you need to know.
- Growth Opportunities: A pathway to advance your career in hospitality.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all guests upon arrival and departure.
- Guest Services: Assist guests with check-in, check-out, and room assignments efficiently and accurately.
- Communication: Answer incoming phone calls professionally and respond to guest inquiries via email or in-person promptly.
- Front Desk Operations: Manage the front desk console, including processing payments, handling complaints, and maintaining accurate records.
- Property Maintenance: Monitor common areas for cleanliness and report any maintenance issues to the management team immediately.
- Team Collaboration: Work closely with housekeeping and maintenance staff to ensure guest rooms are ready and amenities are stocked.
Qualifications
- Education: High school diploma or GED equivalent is preferred.
- Experience: No prior experience required. We value attitude and work ethic over background.
- Skills: Basic computer proficiency and typing skills are required.
- Communication: Excellent verbal and written communication skills in English.
- Attitude: A positive, professional, and customer-focused demeanor.
- Availability: Must be available to work flexible shifts, including weekends and holidays.