Job Description
Join our award-winning hospitality team in Wichita as a Front Desk Agent! We're seeking friendly, energetic individuals to create memorable guest experiences. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and career growth opportunities. Perfect for recent graduates or career changers passionate about customer service.
Responsibilities
- Warmly greet and check in/out hotel guests with professionalism
- Manage reservations and room assignments using PMS software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with administrative duties (fax, mail, etc.)
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency (MS Office, PMS systems)
- Strong problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and customer-first mindset
- Ability to stand for extended periods
- Willingness to learn hotel operations