Job Description
Are you a people-person looking for an immediate start? Metro Hospitality Group is currently seeking enthusiastic and professional individuals to join our team as Front Desk Agents in the heart of Kansas City, MO.
We offer a dynamic work environment where no experience is required. Whether you are looking for your first job or a career change, we provide comprehensive training to help you succeed. Join us and be the face of our brand!
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Manage incoming calls, emails, and inquiries with efficiency and accuracy.
- Assist with check-in and check-out processes, including handling payments and reservations.
- Maintain a clean and organized reception area and lobby.
- Resolve guest issues and complaints promptly to ensure high satisfaction levels.
- Collaborate with housekeeping and maintenance teams to ensure property standards.
Qualifications
- No prior experience required; on-the-job training provided.
- Strong verbal communication skills and a friendly, outgoing personality.
- Basic computer proficiency and ability to learn property management software quickly.
- Ability to stand for extended periods and work in a fast-paced environment.
- Reliable transportation and availability for flexible shifts.