Job Description
Welcome to the future of hospitality! We are seeking a dedicated Front Desk Agent to join our award-winning team in Long Beach, CA. If you are looking for immediate hire opportunities with flexible shift work and a supportive environment, this is your chance to shine.
As the face of our brand, you will ensure every guest feels welcomed, valued, and attended to with the highest standard of service. We offer competitive pay, comprehensive benefits, and a culture that prioritizes your well-being.
Why Join Us?
- Immediate start available for qualified candidates.
- Competitive hourly wage ($18.00 - $24.00).
- Flexible shift schedules including nights and weekends.
- Health, dental, and vision insurance.
- Employee discounts and career advancement opportunities.
Responsibilities
- Greet and welcome guests upon arrival, ensuring a smooth check-in and check-out process.
- Manage front desk operations, including answering phones, processing reservations, and handling inquiries.
- Resolve guest complaints and issues professionally and efficiently to ensure guest satisfaction.
- Monitor and maintain the cleanliness and organization of the lobby and common areas.
- Process payments, handle cash and credit transactions accurately.
- Assist with room assignments and manage key card issuance.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- High school diploma or GED required.
- Previous front desk or customer service experience preferred but not required for immediate hire.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management systems (PMS).
- Ability to work flexible shifts, including weekends, holidays, and nights.
- Must be able to stand for extended periods and lift moderate amounts of luggage.