Job Description
Join our award-winning hospitality team as a Front Desk Agent and kickstart your career in the heart of Indianapolis! No prior experience is required – we provide comprehensive training for motivated individuals eager to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment where your smile makes a difference.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean and organized front desk area
Qualifications
- No experience required – training provided
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced setting
- Professional appearance and positive attitude
- Flexible availability including weekends/holidays
- Valid Indiana driver's license (if transporting guests)