Job Description
Join the vibrant hospitality industry at Grand Horizon Hotels in Chicago! We're seeking enthusiastic individuals to start their careers as Front Desk Agents. No prior experience is required – we provide comprehensive training to ensure your success. As the first point of contact for our guests, you'll create memorable experiences while working in our luxurious downtown location. Enjoy competitive pay, career advancement opportunities, and a supportive team environment. Perfect for career changers or recent graduates looking to enter the hospitality field.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional guest interactions
- Assist with valet services and luggage handling as needed
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- Customer service mindset with problem-solving abilities