Job Description
Join our award-winning team as a Front Desk Agent at Tampa Bay Hospitality Group! We're seeking friendly, energetic individuals to create exceptional guest experiences at our downtown location. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in the hospitality industry.
Responsibilities
- Welcome and assist guests with check-in/check-out procedures
- Manage reservations via phone and digital platforms
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Exceptional customer service mindset
- Strong communication and problem-solving skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency
- Positive attitude and team-oriented approach