Job Description
Join our dynamic hospitality team as a Front Desk Agent in Indianapolis! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our downtown property. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and career growth opportunities. Be the first point of contact for our guests, ensuring seamless check-ins and creating memorable stays. Apply today and start your rewarding journey in hospitality!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Answer phone calls and respond to inquiries promptly
- Handle reservations and room assignments
- Resolve guest concerns with professionalism and empathy
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with special requests and local recommendations
Qualifications
- No experience required – training provided
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and customer service mindset
- Ability to work flexible hours including weekends
- High school diploma or equivalent
- Attention to detail and organizational skills