Job Description
Join our vibrant team at Grand Plaza Hotel, where we're seeking dedicated professionals for our night shift operations. As a key member of our overnight staff, you'll ensure exceptional guest experiences during late-night hours while maintaining the highest standards of service and safety. This full-time position offers competitive pay, flexible scheduling, and opportunities for career advancement within our renowned hospitality group.
Responsibilities
- Provide exceptional front desk services during overnight hours, including check-ins, check-outs, and guest assistance
- Monitor hotel security systems and respond to emergency situations promptly
- Coordinate with housekeeping and maintenance teams for overnight operational needs
- Handle guest inquiries and resolve issues with professionalism and discretion
- Perform nightly audits of cash registers and financial transactions
- Conduct regular property inspections to ensure safety and compliance
- Manage wake-up calls and special guest requests during late-night shifts
Qualifications
- Previous hotel or hospitality experience preferred
- Ability to work flexible schedules including nights, weekends, and holidays
- Strong problem-solving skills and customer service orientation
- Valid Texas driver's license and reliable transportation
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic computer proficiency with reservation systems
- First Aid/CPR certification or willingness to obtain
- Fluent English communication skills