Job Description
Welcome to Premier Hospitality Solutions, where we pride ourselves on creating memorable experiences for our guests. We are currently seeking a dynamic and friendly Front Desk Agent to join our growing team in Long Beach, Florida.
We are looking for individuals who are eager to start their career in hospitality. If you have a positive attitude and a strong work ethic, we want to hear from you. We offer weekly paychecks, comprehensive training, and a supportive work environment.
Why Join Us?
- Weekly Pay: Get paid on time, every week.
- No Experience Needed: Full training provided.
- Flexible Schedule: We work around your life.
- Career Growth: Opportunities for advancement.
Responsibilities
- Greet and Welcome: Provide a warm welcome to guests upon arrival and assist with check-in/check-out procedures efficiently.
- Communication: Answer incoming phone calls, respond to emails, and manage correspondence professionally.
- Guest Services: Handle guest inquiries, resolve complaints, and ensure all requests are met promptly.
- Administration: Maintain accurate guest records, process payments, and manage reservations.
- Lobby Maintenance: Ensure the front desk area and lobby are clean, organized, and presentable at all times.
- Team Collaboration: Coordinate with housekeeping and maintenance teams to ensure room readiness.
- Security: Monitor building access and ensure safety protocols are followed.
Qualifications
- Age Requirement: Must be at least 18 years old.
- Communication Skills: Excellent verbal and written communication abilities.
- Computer Literacy: Basic proficiency with computers and hotel management software.
- Attitude: A friendly, approachable, and customer-focused demeanor.
- Reliability: Punctual and consistent work history.
- Physical Stamina: Ability to stand for long periods and lift light objects (up to 20 lbs).
- Flexibility: Willingness to work weekends, holidays, and varying shifts.