Job Description
Join our dynamic team at Hospitality Plus Solutions as a Front Desk Agent in Louisville, KY! We're seeking customer-focused professionals to deliver exceptional guest experiences with weekly pay and flexible shift work schedules. Enjoy a supportive environment where your hospitality skills shine while building meaningful guest relationships.
Our competitive compensation package includes:
- Weekly direct deposit pay
- Comprehensive training program
- Health benefits (after 90 days)
- Employee discounts on hotel stays
- Career advancement opportunities
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with accuracy
- Process payments and handle billing inquiries
- Resolve guest concerns promptly and professionally
- Maintain a clean, organized front desk environment
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Complete daily shift reports and documentation
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Strong communication and interpersonal skills
- Proficiency with booking software and MS Office
- Ability to work flexible shifts (nights, weekends, holidays)
- Attention to detail and problem-solving abilities
- Basic math and cash handling skills
- Positive attitude and guest-focused mindset