Job Description
Join our award-winning team at Grandview Hospitality Group as a Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences at our downtown Louisville property. This shift-based role offers competitive pay, comprehensive benefits, and career growth opportunities in the heart of Kentucky's vibrant hospitality scene. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today!
Responsibilities
- Check in/out guests efficiently with attention to detail and personalized service
- Manage reservations using Opera property management system
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Execute safety and emergency procedures as needed
Qualifications
- 1+ years hospitality or customer service experience
- Strong communication and conflict resolution skills
- Proficiency with property management software
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities
- High school diploma or equivalent required