Job Description
Join our award-winning team at Grand Horizon Hotels as a Front Desk Agent on our vibrant night shift! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests while ensuring smooth hotel operations after dark. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of beautiful San Diego.
What We Offer:
- Comprehensive paid training program
- Health, dental, and vision insurance after 60 days
- 401(k) with company match
- Employee discounts on hotel stays and dining
- Opportunities for advancement within the company
Responsibilities
- Efficiently check in and out guests using hotel management systems
- Manage reservations and modify booking details as needed
- Respond promptly to guest inquiries and resolve issues with professionalism
- Process payments accurately and maintain secure cash handling procedures
- Coordinate with housekeeping and security teams for seamless operations
- Maintain a clean and organized front desk area
- Assist with emergency procedures during overnight hours
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Customer service-oriented mindset with a friendly demeanor
- Ability to work independently and make sound decisions
- Basic computer proficiency with willingness to learn new systems
- Flexibility to work nights, weekends, and holidays
- No prior experience necessary – training provided!