Job Description
Join our prestigious hospitality team as a Front Desk Agent at Grand Plaza Hotel in vibrant Los Angeles! We're seeking energetic professionals to deliver exceptional guest experiences during our high-energy night shifts. No prior experience required—just your passion for service and a commitment to excellence. Enjoy competitive pay, comprehensive training, and a dynamic work environment in the heart of LA. If you thrive in fast-paced settings and love helping people, this is your opportunity to shine!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and provide accurate room availability information
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Monitor security protocols and ensure guest safety
- Handle emergency situations calmly and professionally
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer literacy (MS Office, reservation systems)
- Ability to work flexible hours including nights/weekends
- Attention to detail and organizational skills
- No experience required—training provided
- Must be 18+ years old