Job Description
Join our award-winning hospitality team as a Front Desk Agent for our vibrant night shift operations. We're seeking a dedicated professional to deliver exceptional guest experiences during evening hours. This role is perfect for night owls who thrive in dynamic environments and excel at creating memorable stays. Enjoy competitive pay, comprehensive benefits, and a supportive team culture. Apply now to become the first and last impression of our guests' Tucson adventures!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries with professionalism and resolve service issues promptly
- Manage cash transactions and process payments accurately
- Coordinate with housekeeping and security teams for seamless operations
- Monitor property security and respond to emergency situations
- Perform nightly audits and prepare shift reports
- Maintain clean and organized front desk area
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Exceptional communication and problem-solving skills
- Ability to work independently during overnight hours
- Proficiency with property management systems (e.g., Opera, SynXis)
- Valid Arizona driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic computer literacy and typing proficiency
- First Aid/CPR certification preferred