Job Description
Join our award-winning team at Memphis Hospitality Group as a Front Desk Agent for our vibrant downtown location! We're seeking energetic individuals with no prior experience to deliver exceptional guest experiences during our busy night shift. Enjoy competitive pay, comprehensive paid training, and career growth opportunities in the heart of Memphis' entertainment district. If you're a people person with a passion for hospitality, this is your chance to start a rewarding career in the hotel industry.
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage cash/credit transactions accurately
- Perform nightly audits and report discrepancies to management
- Maintain security protocols during overnight hours
- Coordinate with housekeeping and security teams
- Assist with emergency response procedures
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to work independently and make sound decisions
- Flexibility to work nights, weekends, and holidays
- Valid Tennessee driver's license (if required for errands)