Job Description
Join our dynamic hospitality team at Grand Horizon Hotel as a Front Desk Agent for our vibrant night shift! We're seeking enthusiastic, customer-focused individuals to be the first point of contact for our guests during evening and overnight hours. No prior experience required—comprehensive training provided to ensure your success in delivering exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a supportive work environment in Portland's heart. Apply today and start your rewarding career in hospitality!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns with professionalism and problem-solving skills
- Maintain security protocols for overnight guest safety
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer accurately
- Prepare nightly reports and audit documentation
Qualifications
- No experience required—welcoming career changers and new graduates
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and comfort with technology
- Attention to detail and organizational abilities
- Flexible availability for night shifts (11 PM - 7 AM)
- Positive attitude and commitment to guest satisfaction