Job Description
Are you a night owl ready to launch your hospitality career? Join our dynamic team as a Front Desk Agent for our night shift operations at Grand Horizon Suites in Mesa, AZ! No experience necessary – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. If you're a people person with a passion for exceptional service, apply today!
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle phone reservations and inquiries with professionalism
- Process payments and maintain accurate billing records
- Address guest concerns promptly and escalate when needed
- Coordinate with housekeeping and maintenance teams
- Monitor security systems and building access during night hours
- Perform nightly audits and report discrepancies
Qualifications
- No prior experience required – we train all new hires!
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency with willingness to learn new systems
- Ability to remain calm under pressure in fast-paced situations
- Flexibility to work nights, weekends, and holidays
- Valid driver's license and reliable transportation
- Positive attitude and commitment to teamwork