Job Description
Launch your hospitality career with us! No experience needed – we provide comprehensive training. Join our vibrant downtown Memphis team as a Night Front Desk Agent and become the first point of contact for our valued guests. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Handle guest check-ins/checkouts with efficiency and warmth
- Manage reservations and room assignments using PMS systems
- Resolve guest inquiries and service requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided!
- Exceptional communication and customer service skills
- Basic computer proficiency and tech-savviness
- Ability to multitask in fast-paced environments
- Flexible availability for night shifts, weekends, holidays