Job Description
Join our award-winning team at the premier oceanfront resort in Virginia Beach! We're seeking charismatic individuals to deliver exceptional guest experiences during flexible shifts. Enjoy competitive pay, stunning views, and opportunities for advancement in a dynamic hospitality environment. Perfect for students or professionals seeking flexible hours while making memorable connections with travelers worldwide.
Responsibilities
- Check in/out guests efficiently while maintaining exceptional service standards
- Manage reservations and room assignments using OPERA property management system
- Process payments and handle cash/credit transactions accurately
- Respond promptly to guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell resort amenities and local attractions to enhance guest experiences
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service or front desk experience
- Proficiency with reservation systems and Microsoft Office Suite
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends/holidays
- Valid driver's license and reliable transportation