Job Description
Join our dynamic hospitality team at Luxury Stays Hotels in vibrant Austin! We're seeking enthusiastic Front Desk Agents for our night shift to deliver exceptional guest experiences. No prior experience is required – we provide comprehensive training to help you succeed. Enjoy competitive pay, night shift differential, and a supportive team environment. If you're a people person with a passion for service, this is your perfect entry point into the hospitality industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- Assist with emergency procedures and security protocols
- Create memorable guest experiences through personalized service
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work flexible nights, weekends, and holidays
- Basic computer proficiency (MS Office, reservation systems)
- Professional appearance and positive attitude
- Willingness to learn hospitality operations
- Ability to stand for extended periods