Job Description
Join our dynamic team at the heart of Omaha's hospitality scene! We're seeking enthusiastic Front Desk Agents for our night shift positions. No prior experience neededâjust your positive attitude and dedication to exceptional guest service. As the first point of contact for our valued guests, you'll create memorable experiences while handling check-ins, managing reservations, and ensuring seamless operations during overnight hours. Full training provided!
Responsibilities
- Efficiently manage guest check-ins and check-outs using our property management system
- Handle reservation inquiries and modifications with precision
- Address guest concerns promptly and professionally
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Monitor security protocols and report any suspicious activity
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible schedule availability including weekends and holidays
- Attention to detail and problem-solving abilities
- Positive attitude with a passion for customer service
- No prior experience requiredâtraining provided!