Job Description
Join our dynamic hospitality team as a Front Desk Agent at our premier Jacksonville location! We're seeking enthusiastic individuals to deliver exceptional guest experiences during night shifts—no prior experience required. This role offers comprehensive training, career advancement opportunities, and a supportive team environment. If you're passionate about service and thrive in fast-paced settings, this is your gateway to a rewarding hospitality career.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and address guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Ensure lobby and common areas are secure and welcoming overnight
- Handle emergency situations calmly and per company protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic computer proficiency and willingness to learn systems
- Flexible schedule availability including weekends/nights
- Positive attitude and commitment to exceptional service
- Valid driver's license (if required for local errands)