Job Description
Join our award-winning team at Grand Hospitality Group's flagship Minneapolis property! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in Minnesota's vibrant hospitality scene. Apply today to become part of our renowned service culture!
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
Qualifications
- Minimum 2 years hotel front desk experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Minnesota driver's license (if required for duties)
- High school diploma or equivalent required