Job Description
Join our award-winning luxury waterfront hotel in downtown Tampa! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and immediate start dates. Our state-of-the-art facility offers career advancement opportunities in Florida's thriving tourism industry. Apply today to become part of our dynamic team!
Responsibilities
- Provide exceptional guest check-in/check-out services
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Utilize property management systems (Opera/PMS)
- Uphold brand standards and service excellence
Qualifications
- Minimum 1 year hotel front desk experience
- Strong customer service orientation
- Proficiency with PMS systems (Opera preferred)
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Florida driver's license (if required for duties)
- Ability to stand for extended periods
- Basic computer literacy