Job Description
Are you looking for a career in the vibrant hospitality industry with no experience required? Join the Sunset Hospitality Group as a Front Desk Agent on the Night Shift in the heart of Las Vegas. We are dedicated to providing exceptional service to our guests 24/7 and are currently seeking reliable, friendly individuals to join our night team.
Whether you are starting your first job or looking for a flexible night role, we offer a welcoming environment where your growth is our priority. Enjoy the perks of the night shift, including a quieter atmosphere and competitive pay, while building a lasting career in luxury hospitality.
Responsibilities
- Guest Check-In & Check-Out: Process registrations efficiently using our property management system while ensuring a warm welcome to every guest.
- Front Desk Operations: Manage phone inquiries, handle guest requests, and resolve any issues that may arise during the night shift with professionalism.
- Security & Safety: Conduct safety briefings, monitor surveillance cameras, and ensure the security of the property and guests.
- Keypad Maintenance: Regularly maintain and check door keypads to ensure they are functioning correctly for guest access.
- Financial Handling: Accurately handle cash transactions, credit card payments, and process room charges.
- General Support: Assist in maintaining the cleanliness of the front desk area and lobby to uphold our high standards of presentation.
Qualifications
- Age Requirement: Must be at least 18 years old.
- Communication Skills: Excellent verbal communication skills with the ability to speak clearly and professionally.
- Reliability: Must be punctual, dependable, and able to work rotating night shifts (e.g., 11:00 PM - 7:00 AM).
- Customer Service: A friendly, outgoing attitude and a genuine desire to help others.
- Computer Literacy: Basic computer skills and the ability to learn new software quickly.
- Flexibility: Willingness to work weekends, holidays, and as scheduled by management.