Job Description
Are you looking for a stable position with a competitive salary in the heart of Oklahoma City? Apex Hospitality Group is currently seeking a professional and personable Front Desk Agent to join our team for the Night Shift.
As a key member of our night operations, you will ensure our guests enjoy a seamless and safe experience while they rest. We pride ourselves on our premium service standards and are looking for someone who thrives in a fast-paced environment. This role offers a fantastic opportunity for those seeking night shift jobs with flexible scheduling and growth potential.
Why Join Us?
- Shift Differential: Earn extra pay for working the night shift.
- Stability: Full-time employment with a reputable organization.
- Benefits: Comprehensive health, dental, and vision insurance.
- Perks: Employee discounts and career advancement opportunities.
Responsibilities
- Execute efficient check-in and check-out procedures for guests, ensuring a warm and welcoming arrival.
- Manage the front desk console, answering incoming calls, and routing messages promptly.
- Monitor building security systems and perform regular patrols of the facility to ensure guest safety.
- Handle guest inquiries, complaints, and requests for information with professionalism and efficiency.
- Process payments, manage folios, and resolve billing discrepancies accurately.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist with key management and access card issuance.
Qualifications
- High school diploma or GED required; previous hospitality experience is a plus.
- Must be available to work night shifts, including weekends and holidays.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management software.
- Ability to stand for extended periods and lift moderate amounts of weight (up to 25 lbs).
- Must possess a valid driver's license and a clean driving record.