Job Description
Are you a night owl looking for a role that perfectly fits your schedule? Grand Hospitality Group is seeking a dedicated Front Desk Agent for our premium property in Omaha, Nebraska. If you excel in a calm, quiet environment and enjoy providing top-tier guest experiences, we want to meet you.
As our Night Shift Agent, you will be the welcoming face of the hotel during our busiest hours of arrival. You will play a crucial role in maintaining our reputation for excellence while enjoying a steady work pace.
Why Join Us?
- Competitive hourly wage of $15.00 - $18.00.
- Free meal or transportation provided during shifts.
- Opportunities for overtime and career advancement.
- Modern, smoke-free work environment.
Responsibilities
- Check guests in and out efficiently, verifying identification and processing payments accurately.
- Answer incoming phone lines and manage email correspondence promptly and professionally.
- Monitor building security, ensuring all doors and windows are secure.
- Perform light housekeeping duties to maintain a pristine lobby and common areas.
- Assist with light maintenance tasks and reporting issues to the maintenance team.
- Process wake-up calls and assist guests with special requests.
Qualifications
- High school diploma or equivalent required.
- Previous experience in front desk operations or hospitality is preferred.
- Must be available to work rotating night shifts (including weekends and holidays).
- Strong communication skills with a focus on customer service.
- Proficiency with Microsoft Office and property management software.