Job Description
Are you a night owl looking for a rewarding career in the hospitality industry? We are seeking a dedicated and welcoming Front Desk Agent to join our dynamic team in San Diego, CA. This is an excellent opportunity for individuals with a positive attitude and a passion for service, as no prior experience is required.
As part of our premium hospitality team, you will be the first point of contact for our guests during the evening hours, ensuring their stay is comfortable, safe, and memorable. We offer competitive pay, comprehensive benefits, and a supportive work environment.
Responsibilities
- Check guests in and out efficiently using the property management system.
- Answer incoming phone calls and emails in a professional and courteous manner.
- Manage the front desk area to ensure cleanliness and organization at all times.
- Assist guests with inquiries regarding local attractions, dining, and transportation.
- Monitor security cameras and building access to ensure a secure environment.
- Process payments and handle cash transactions accurately.
- Respond to maintenance requests and coordinate with the night team.
Qualifications
- High school diploma or GED equivalent.
- Must be available to work night shifts, weekends, and holidays.
- Strong interpersonal and communication skills.
- Proficiency with computers and basic office software.
- A friendly, approachable, and professional demeanor.
- Ability to stand for extended periods and lift light objects (up to 25 lbs).