Job Description
Start your hospitality career with no experience required! We're seeking enthusiastic Front Desk Agents for our premium Atlanta hotel. Enjoy weekly pay, comprehensive training, and a supportive team environment. Perfect for career changers or recent graduates!
As the first point of contact, you'll create memorable guest experiences while mastering check-in/out processes, reservation management, and concierge services. We invest in your growth with paid certifications and advancement opportunities.
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservations via phone, email, and in-person
- Process payments and maintain accurate billing records
- Resolve guest inquiries with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Operate PMS (Property Management System) software
- Uphold brand standards for cleanliness and safety
Qualifications
- No experience required - full training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and team player mentality