Job Description
Join our award-winning team as a Front Desk Agent at Grand Hotel Tucson! We're seeking energetic individuals with no experience to deliver exceptional guest experiences. Perfect for career starters in hospitality, you'll receive comprehensive training while working in our vibrant downtown location. Enjoy competitive pay, benefits, and growth opportunities in one of Arizona's premier hotels.
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean, organized lobby area
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong customer service mindset
- Basic computer proficiency
- Excellent communication skills
- Ability to multitask in fast-paced environment
- Positive attitude and reliability
- Must be available for flexible shifts