Job Description
Join our vibrant hospitality team at Harbor View Resorts! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in Tampa's premier destination hotel. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible shift schedules, and opportunities for growth within our award-winning chain. Work in a dynamic environment where your smile and dedication make every guest's stay memorable.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and handle billing inquiries
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized reception area
- Process payments and manage cash drawer operations
- Act as the first point of contact for all guest needs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Reliability and punctuality
- Positive attitude and team player mentality
- No prior experience necessary – training provided!