Job Description
Join our award-winning team at Sunset Beach Resort Miami! We're seeking energetic, customer-focused individuals to join our front desk team – no experience required! We provide comprehensive training to launch your hospitality career in paradise. As the first point of contact for our guests, you'll create unforgettable experiences while working in Miami's vibrant South Beach neighborhood. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing resort chain.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations, room assignments, and billing inquiries
- Act as primary resource for guest requests and local recommendations
- Maintain accurate records using our property management system
- Collaborate with housekeeping and maintenance teams for seamless operations
- Handle payment processing and cash management procedures
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Professional appearance and positive attitude
- Ability to stand for extended periods and lift 25 lbs
- Willingness to work weekends, evenings, and holidays
- No prior experience required – training provided!