Job Description
Join our award-winning hospitality team as a Front Desk Agent at Chicago's premier downtown hotel! No experience required – we provide comprehensive training for motivated individuals passionate about guest excellence. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in the heart of the Windy City.
What We Offer:
- Full-time position with benefits (health/dental/vision)
- Comprehensive paid training program
- Employee discounts on hotel stays/dining
- Opportunities for promotion to Guest Services Manager
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments
- Handle guest inquiries with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and effectively
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Must be available for evening/weekend shifts
- Valid work authorization required