Job Description
Join our dynamic team at Sunrise Resorts & Hospitality as a Front Desk Agent! We're seeking energetic individuals with no prior experience to deliver exceptional guest experiences. This full-time position offers flexible shifts and comprehensive training to launch your hospitality career. Enjoy competitive pay, employee benefits, and a vibrant work environment in Jacksonville's thriving tourism sector. Apply today and become the welcoming face of our premium resort!
Responsibilities
- Check in/out guests efficiently while maintaining a warm and professional demeanor
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and coordinate with housekeeping/management
- Operate property management systems and process payments accurately
- Provide local recommendations and assist with guest requests
- Maintain cleanliness and organization of the front desk area
- Collaborate with team members during shift transitions
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Flexibility to work evenings, weekends, and holidays
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to guest satisfaction
- Reliable transportation and punctuality