Job Description
Join our award-winning Austin hotel team as a Front Desk Agent and launch your hospitality career! No experience required – we provide comprehensive training for motivated individuals eager to deliver exceptional guest experiences. Enjoy a vibrant downtown location, competitive benefits, and opportunities for advancement within our growing hospitality group. Perfect for recent graduates and career changers seeking dynamic customer service roles.
Responsibilities
- Check-in/check-out guests with efficiency and professionalism
- Manage reservations and room assignments via hotel software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency (typing 30+ WPM preferred)
- Flexible availability including weekends/holidays
- Positive attitude and team player mentality
- No prior experience necessary – training provided!