Job Description
Launch your hospitality career with us! Grand Milwaukee Hotel is seeking enthusiastic Front Desk Agents with no prior experience. We provide comprehensive training to help you thrive in a dynamic environment. If you're passionate about customer service and ready to grow with us, apply today!
Responsibilities
- Check-in/out guests efficiently using hotel management software
- Answer phone calls and manage reservations
- Assist with guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Support valet and concierge services as needed
Qualifications
- No prior experience required – training provided!
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- High school diploma or equivalent
- Positive attitude and team-player mindset
- Valid Wisconsin driver’s license preferred