Job Description
Launch your hospitality career with Grand Horizon Hotels! We're seeking enthusiastic Front Desk Agents to be the first point of contact for our guests. No prior experience required—comprehensive training provided. Join our award-winning team in the heart of Orlando's tourism district and deliver exceptional guest experiences while building valuable skills for your future.
Responsibilities
- Warmly greet and register guests with professionalism and efficiency
- Manage reservations, check-ins/check-outs, and payment processing
- Address guest inquiries and resolve concerns promptly
- Maintain accurate records and hotel management systems
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- No experience necessary—training provided
- Outstanding communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (MS Office, property management systems)
- Flexible schedule availability (nights/weekends/holidays)
- Positive attitude and customer service passion